Help Desk
We look forward to hearing from you, and will be pleased to reply to your inquiry or question. You can contact us using the form on this page or via email at
support@alwaysinnovating.com.
Before submitting a ticket, please check our:
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FAQs Find the answers to the most common questions about the Touch Book. |
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Troubleshooting guide Have some trouble? Your issue may be a well-known one: follow easy steps to solve it. |
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If you have a question regarding your order:
- If you just placed your order or you want to place one now: your order will be processed in March.
- If your order has not been processed yet: all orders placed before November have been processed before the end of 2009. Other orders should be processed before the end of March.
- If your credit card has been declined: please update your credit card information.
- For all other questions about orders and sales: please read this page and this one.
To help us give you a faster answer, please don't forget your order # (existing orders only):